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Inbound Customer Service & Sales
Remote 1099 Contract
Remote, OR 97458, USA
Deadline: Sep 28, 2026
Course Start: Oct 05, 2026
Monday - Friday | 4-hour class
10:00 a.m. - 2:00 p.m. ET
Pay Range: $16.00
Join a customer-focused travel program supporting vacationers with reservations, membership services, and travel-related needs. In this role, you’ll assist customers with inbound inquiries, provide knowledgeable support, identify opportunities to recommend additional services, and help create a seamless vacation-planning experience.
Key Responsibilities
Handle inbound customer calls and travel-related inquiries.
Assist customers with vacation reservations and travel services.
Provide information regarding destinations, resorts, memberships, and available travel options.
Understand customer needs and recommend appropriate solutions.
Identify sales and upselling opportunities during customer interactions.
Assist with account and membership-related questions.
Process customer requests and reservations accurately.
Provide professional, friendly, and efficient customer service.
Resolve customer concerns while maintaining a positive customer experience.
Document customer interactions and maintain accurate account information.
Follow established procedures, quality standards, and client requirements.
Protect confidential customer and payment information.
Qualifications
Strong English communication skills.
Portuguese-speaking applicants encouraged/required for bilingual service.
Previous customer service, sales, travel, hospitality, or call center experience is a plus.
Excellent verbal communication and active listening skills.
Comfortable recommending products and services to customers.
Strong computer and multitasking skills.
Reliable, professional, and customer-focused.
Ability to work independently while meeting performance expectations.
The ideal candidate enjoys helping people, has a passion for travel, and can confidently communicate with customers while identifying opportunities to provide additional value. Bilingual English/Portuguese professionals who enjoy customer service and sales are especially encouraged to apply.
We are currently ONLY serving these states :Alabama, Kentucky, North Dakota, Alaska, Louisiana, Ohio, Arizona, Maine, Oklahoma, Arkansas, Michigan, Rhode Island, Delaware, Mississippi, South Carolina, Florida, Missouri, South Dakota, Georgia, Montana, Tennessee, Hawaii, Nebraska, Texas, Idaho, Nevada, Utah, Indiana, New Hampshire, Virginia, Iowa, New Mexico, West Virginia, Kansas, North Carolina, Wyoming.
Please note again: We are ONLY serving these states.
PLEASE NOTE: AGENTS MUST BE ON WEBCAM DURING CLASS. A PC SCAN MUST ALSO BE COMPLETED EACH DAY TO ACCESS THE CLASS.
MUST maintain the most recent version of Windows 11 (fully patched with no pending updates).
System and Equipment Policy
The System and Equipment Policy ensures compatibility and performance for success. This includes:
Personal Computer (PC) Requirements and Scan
Accessories, Software, and Internet/Phone Service Providers
Arise® Secure Desktop / Secure Remote Worker (ASD / SRW)
Arise Virtual Gateway
System and Equipment Purchase Suggestions
Additional Client Program Technology Requirements
Hard Drive Space:
40 GB of available space
60 GB of total space
Memory:
12 GB of RAM
Operating System:
Windows 10 or 11
Internet Connection and Speed:
Hard-wired connection (No wireless):
Minimum 30 Mbps download
Minimum 10 Mbps upload
Maximum Latency Threshold: 50 ms
Monitor Recommendation:
1920 x 1080 (Full HD or 1080p)
Dual Monitors:
Required
USB 3.0 Port:
Required for use with USB headsets
Elite Care Staffing supports a variety of clients. As an independent contractor, you will have the opportunity to provide customer service (handling inbound phone calls, responding to chat messages, and managing emails) for leading Fortune 500 companies.
Your primary role will involve interacting with customers through inbound phone calls, with the possibility of additional responsibilities such as chat and email support, assisting them with their needs efficiently and professionally.
Our Mission
At Elite Care Staffing, we empower professionals to thrive by providing the tools, flexibility, and opportunities needed for success. We’re committed to helping contractors build fulfilling careers, achieve financial independence, and maintain a healthy work-life balance.
What Sets Us Apart
Flexibility: Create your own schedule and choose projects that match your skills and interests.
Independence: Work autonomously and take control of your career as a 1099 contractor.
Opportunity: Access a wide range of opportunities across industries to grow and challenge yourself.
Support: Receive personalized guidance, resources, and ongoing support to help you succeed.
Join Us Today
Ready to take your career further? Join Elite Care Staffing and experience the freedom and success of independent contracting. Let’s redefine the future of work together!